Privacy Policy
Last updated: November 2025
1. Introduction
Freedom Energy UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you contact us or request a quote.
- Technical Information: IP address, browser type, device information, and usage data.
- Energy Usage Information: Information about your energy consumption patterns when you provide it voluntarily.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer service
- Process and fulfill your requests for battery storage systems
- Send you important information about our services
- Improve our website and services
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to improve your browsing experience. Please see our Cookie Policy for more information.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@freedomenergy.uk
Phone: +44 7796 274533